ASQ CCQM Practice Exams
Last updated on Apr 07,2025- Exam Code: CCQM
- Exam Name: Certified Construction Quality Manager
- Certification Provider: ASQ
- Latest update: Apr 07,2025
When formulating an evaluation process to assess the adequacy of third-party inspection services used in a construction project, what objective factors should be included to ensure these services are effective in maintaining project standards and regulatory compliance?
- A . The effectiveness should be based on their market reputation and general project experience.
- B . The evaluation should consider the inspectors’ qualifications and history of compliance with industry standards.
- C . Third-party services are considered adequate if they can provide inspection reports faster than competitors.
- D . The evaluation should rely on client satisfaction surveys and documented inspection summaries provided by the third-party service.
In which project delivery method does the owner typically engage a contractor to both design and construct the facility under a single agreement, facilitating faster project completion?
- A . Design-Bid-Build
- B . Design-Build
- C . Construction Manager at Risk
- D . Engineering Procurement Construction Management
Corrective strategies implemented to resolve customer complaints in a construction project should
- A . assume any decrease in complaints indicates a successful strategy
- B . evaluate the effectiveness based on the speed of complaint resolution
- C . measure customer satisfaction before and after the implementation of corrective actions
- D . rely on customer testimonials as the measure of strategy success
When evaluating the implementation of a warranty program, what is the most critical factor to confirm regarding stakeholder engagement?
- A . Stakeholders can modify the warranty terms.
- B . Stakeholders are regularly surveyed for their satisfaction with the warranty.
- C . Stakeholders are informed of their rights and responsibilities under the warranty.
- D . Stakeholders can receive a survey regarding the warranty.
In a delegated design framework, why is coordination among different design teams critical?
- A . To ensure all specialized designs integrate seamlessly
- B . To reduce the costs associated with design modifications
- C . To speed up the approval process for design documents
- D . To decrease the need for frequent client consultations
Which of the following approaches best allows a project manager to determine key stakeholders involved in the design process for each discipline?
- A . Analyzing the project scope and identifying which disciplines have significant impacts on project outcomes
- B . Limiting stakeholder involvement to those with financial investments in the project
- C . Involving senior management from each discipline as key stakeholders
- D . Choosing stakeholders based on their availability rather than their impact on the design process
Which of the following is the most effective way for a construction quality manager to review an ‘action’ submittal to ensure alignment with the project’s quality plan?
- A . Approve the submittal based on cost-effectiveness.
- B . Prioritize speed of approval to keep the project on schedule.
- C . Verify the submittal meets all specified standards and requirements.
- D . Involve subcontractors in the review process with regular oversight.
What is a key factor in monitoring the quality impacts caused by shutdowns?
- A . Prioritizing the speed of resuming operations over other factors
- B . Assessing how shutdowns affect both short-term operations and long-term quality outcomes
- C . Focusing on major shutdowns that completely stop operations
- D . Measuring impacts mainly using performance metrics from before the shutdown
Which of the following methods would be best for evaluating the effectiveness of existing inspection protocols for critical materials in a construction project?
- A . Analyzing the historical data of material failures and how it correlates with inspection records
- B . Comparing the frequency of inspections with industry standards
- C . Surveying project team satisfaction with the inspection process
- D . Reviewing the cost savings achieved by reducing the frequency of inspections
What is the most important factor to consider when revising acceptance criteria based on insights from periodic quality reports?
- A . Ensuring the revisions meet the preferences of the project management team
- B . Ensuring the revised criteria align with identified quality trends and project objectives
- C . The frequency with which the criteria have been revised during the project
- D . The level of stakeholder agreement with the proposed revisions