Peoplecert CASM Practice Exams
Last updated on Apr 09,2025- Exam Code: CASM
- Exam Name: Certified Agile Service Manager V2.1
- Certification Provider: Peoplecert
- Latest update: Apr 09,2025
Question #11
Which BEST describes the goal of Lean?
- A . To improve the flow of processes while reducing cost
- B . To remove waste and have fewer defects
- C . To eliminate unnecessary code or functionality
- D . To improve overall customer value
Question #12
Which event includes activities such as creating and updating policies, identifying stakeholders, and drafting communication plans?
- A . Sprint Planning
- B . Sprint Retrospective
- C . Kickoff Meeting
- D . Strategic Sprint
Question #13
What does the Sprint Backlog provide the Agile Service Management Team?
- A . Description of how to meet the Sprint requirements
- B . List of requirements that must be met during the Sprint
- C . Ability to be self-managing to meet the Sprint Goal
- D . Both A and C
Question #14
What is a value stream?
- A . Enables the ability to do something when and how it is needed or desired
- B . A set of activities that flow from the start of development to software deployment
- C . All the activities from a customer request to a delivered product or service
- D . The importance, worth, or usefulness of an IT service
Question #15
What is Agile Service Management?
- A . A cultural movement that aims to increase software delivery velocity and improve service reliability
- B . A production philosophy that focuses on reducing waste and improving the flow of processes to improve overall customer value
- C . A discipline that incorporates aspects of software engineering and applies them to infrastructure and operations problems
- D . A framework that ensures that service management processes reflect Agile values and are
designed with ‘just enough’ control and structure
Question #16
Which of the following would NOT help sustain improvements?
- A . Provide ongoing training to existing employees
- B . Increase the velocity of Teams
- C . Communicate successes, failures, and lessons learned
- D . Solicit feedback when changes are made
Question #17
Which of the following roles should be included in an Agile Service Management Team?
- A . Leader
- B . Developer
- C . Designer
- D . Customer
Question #18
What is an Epic?
- A . A user story with multiple requirements
- B . A collection of related user stories
- C . A set of requirements for a Sprint
- D . Both B and C