Salesforce Experience Cloud Consultant Practice Exams
Last updated on Apr 01,2025- Exam Code: Experience Cloud Consultant
- Exam Name: Salesforce Certified Experience Cloud Consultant
- Certification Provider: Salesforce
- Latest update: Apr 01,2025
Northern Trail Outfitters (NIO) is considering how to manage its accounts for the B2B portion of its business. NIO uses person accounts for its B2C business, and business accounts with related contacts for its B2B business. NTO has several B2B customer accounts that are very large. These accounts have child accounts that represent departments and opportunities at the department level that will need to be visible to users at the parent account level. NTO has Customer Community Plus licenses.
How should NTO manage its accounts in its Partner Community?
- A . Extend the Standard Role Hierarchy setting departments as child accounts.
- B . Enable the External Account Hierarchy setting departments as child accounts.
- C . Use the Business Accounts and Contacts with Sharing Sets to grant additional record access as needed.
- D . Since NTO has person accounts, it cannot use the External Account Hierarchy and will need to use groups and sharing rules to grant the required record access.
Which step denotes the completion of an Experience Cloud site setup?
- A . Setting up SSO
- B . Activating the site
- C . Assigning roes to users
- D . Assigning profiles to users
Universal Containers (UC) has a customer portal so that customers can manage their shipping. UC has several sharing rules in place and leverages the External Account Hierarchy to assist with data access. One of UC’s large customers, Cloud Kicks, has recently acquired Northern Trail Outfitters. Sales wants to merge these two accounts, but they are getting an error.
What could be the cause of the error?
- A . Accounts with active Experience Cloud users cannot be merged with another account.
- B . The user trying to merge the accounts does not have the Merge Portal Roles permission.
- C . The user trying to merge the accounts does not have the System Administrator profile.
- D . Accounts used in an External Account Hierarchy cannot be merged with another account.
universal Containers UC maintains multiple customer-facing sites, but only one profile for all customer users. Ho customer has access to more than one site.
Which two steps should the UC admin take to grant access to each customer? Choose 2 answers
- A . Select a permission set for a given site.
- B . Edit the applicable user profile.
- C . Create a permission set.
- D . Select the profile for a given site.
Northern Trail Outfitters (NTO) offers a new product that is different in North America, EMEA, and Asia Pacific regions, Pages have been created and publish for this product. The site manager has applied criteria to ensure visibility for these product are applied as per the requirement for each region. NTO further wants to control the users who see a specific page of this product settings its visibility.
Which three visibility options available in Experience Cloud? Choose 3 answers
- A . Audience
- B . None
- C . Default
- D . Personal
- E . Visible
Ursa Major Solar would like its authenticated external users to be able to search for Quote and Contract objects but not Opportunity or Asset objects.
Which two standard features allow an administrator to accomplish that? Choose 2 answers
- A . Remove Opportunity and Asset from the Title Menu component in the property editor.
- B . Remove Opportunity and Asset from the navigation Menu component in the property editor.
- C . Remove Opportunity and Asset from the object list in the Global Search Result component property editor.
- D . Remove Opportunity and Asset from the Autocomplete object list in the Search component property editor.
Insightopia is planning to create a high-performance site for its partners. The Home page will feature multiple custom component that will provide insights and trends along with near real-time updates.
Which template should Insightopia consider for its site?
- A . Partner Central
- B . Customer Account Portal
- C . Build Your Own (LWR)
- D . Help Center
Which two statements regarding data categories are true? Choose 2 answers
- A . Child roles cannot see more data categories than their parent role. If the parent role’s
visibility changes, the child role’s category visibility is reset to its parent’s category visibility. - B . Customer Portal users and partner portal users inherit data category visibility settings of the role assigned to their account (owner) managers by default.
- C . When a category is made visible to a user through custom settings or is made visible by default, its child and parent categories are not included.
- D . Translated articles will not follow the master article data category. Therefore, translated articles can be assigned to a different data category.
Dreamscape Flowers (DF) is planning to use Salesforce Partner Relationship Management (PRM) to manage partner lifecycle. DF is aware that Salesforce PRM can help with channel sales, lead distribution, and co-marketing with partners.
Which other three features come standard with Salesforce PRM that DF can leverage without any code customization?
Choose 3 answers
- A . Partner Value Score Matrix
- B . Case Escalation
- C . Al-Powered Knowledge Base
- D . Partner Incentivization Map
- E . Chat
The system administrator at Dreamhouse Realty (DR) is giving Experience Builder access to two colleagues who will be responsible for creating and managing new microsites. One contributor needs to create and customize the site, but not publish it. The other colleague is tasked with adding contributors and publishing the final site.
Which Experience Builder roles should the system administrator grant?
- A . Builder and Experience Admin
- B . Experience Admin and Publisher
- C . Viewer and Publisher
- D . Publisher and Builder