Salesforce Experience Cloud Consultant Practice Exams
Last updated on Apr 07,2025- Exam Code: Experience Cloud Consultant
- Exam Name: Salesforce Certified Experience Cloud Consultant
- Certification Provider: Salesforce
- Latest update: Apr 07,2025
Cloud Kicks (CK) wants potential customers to use self-registration to sign up and gain access to its new site. CK uses Person Accounts for its customers.
How should the CK system administrator configure self-registration?
- A . Leave the Account field blank.
- B . Create a trigger on User to convert the Contact to a Person Account.
- C . Set the profile to the standard Person Account profile.
- D . Create a flow to convert the Contact to a Person Account.
DreamHouse Realty (DR) is designing a digital experience for its global real estate team. The realtors will need access to Knowledge, reports and dashboards, and Leads coming in from the website. Leads are converted to Opportunities by an internal DR deal desk.
Which license type meets this requirement?
- A . Customer Community Plus
- B . Customer Community
- C . Partner Community
- D . Channel Account
Universal Container (UC) has a business model that involves B2C as well B2B customers. A group of B2B customers has recently signed a contract with UC that would allow them to start working with the UC Support team in resolving low-severity B2C customer issues.
How should UC use Experience Cloud to accomplish this goal?
- A . Create a digital experience for B2C customers and B2B customers, and use the internal CRM app for employees.
- B . Create a single digital experience for B2C customers, B2B customers, and employees.
- C . Create a digital experience for B2B customers, a partner portal for B2B customers, and use the internal CRM org for employees.
- D . Create a digital experience for B2C customer and employees, and another one for B2B customers and employees.
Universal Containers is looking to onboard three new partners to the community.
* Each partner have a branded experience containing their colors and logo.
* Gold and silver partners should have access to the Leads inbox component, but Bronze partners should not.
* Bronze partners should not have access to the Leas tab.
How should an administrator solve for these requirements?
- A . Create branding sets, audience targeting, and navigation menu targeting.
- B . Create branding sets, audience targeting and a custom Navigation menu component.
- C . Create a separate community for each partner with audience targeting.
- D . Create branding sets, a separate page variation for each partner, and a custom Navigation Menu component.
Cloud Kicks wants to allow site users to tag site content with custom tags or member-created topics.
Which two permissions must be enabled for site users in Setup to accomplish this? Choose 2 answers
- A . Create Topics
- B . Assign Topics
- C . Tags Allowed
- D . Member Can Access Topics
Which component can be embedded into an Experience Cloud site to start conversations with customers using the channels they prefer?
- A . Channel Menu
- B . Chat
- C . Service Your Way
- D . Service Console
A consultant is in the process of designing the sharing and visibility model for Cloud (CK) new hiking site built on experience Cloud. The consultant knows that CK plans to use the Customer Community License type.
What limitations should the consultant consider related to sharing and visibility for this license type?
- A . All site users that require access to certain records for certain objects have the proper Sharing set.
- B . Any site users that require access to specific records have the proper Sharing Rule.
- C . All site users that require access to all records across all objects have the proper Sharing Set.
- D . All site users have the appropriate role assigned.
Which step does the system administrator have to take to create a partner user?
- A . Create a partner queue, and add users to it.
- B . Select Enable Partner User from the Contact Detail page.
- C . Assign the Gold Partner permission to the user.
- D . Add the user to the All Partner Portal Users public group.
Which three fields are required creating Experience Cloud users using Data Loader? Choose 3 answers
- A . Profile Id
- B . First Name
- C . Role Id
- D . Profile Name
- E . Currency
Ursa Major Solar would like to expose the custom object SolarPanels to its customer portal. This particular object contains 150 fields, and a majority of the fields are technical codes and internal information.
How should the administrator limit the fields available in the customer portal?
- A . Utilize CSS overrides to hide unwanted fields.
- B . Create a page variation for the customer portal to hide unwanted fields.
- C . Use Field-Level Security to remove access to the unwanted fields.
- D . Utilize the Developer Console with coding to hide unwanted fields.