Salesforce Salesforce Certified Administrator Practice Exams
Last updated on Apr 01,2025- Exam Code: Salesforce Certified Administrator
- Exam Name: Salesforce Certified Administrator
- Certification Provider: Salesforce
- Latest update: Apr 01,2025
An Administrator supporting global team of salesforce users has been asked to configure the company settings.
Which two options should the administrator configure? Choose 2 Answers
- A . Login Hours
- B . Password Policy
- C . Default Language
- D . Currency Local
Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status.
Which feature should an administrator use to fulfill this request?
- A . Predefined Field Values
- B . Global Value Picklists
- C . Dependent Picklists
- D . Validation Rules
Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple designs for one product across various stages.
Which two steps should the administrator configure to meet this requirement? Choose 2 answers
- A . Add a custom master-detail field for shoe designs on the Product object,
- B . Create a custom object for shoe designs.
- C . Use the standard object for designs.
- D . Configure a custom lookup field for shoe designs on the Product object.
An administrator at Cloud Kicks wants to deactivate a User who has left the company.
What are two reasons that would prevent a user from being deactivated? Choose 2 answers
- A . The use is part of a territory hierarchy.
- B . The User is in a Custom hierarchy field.
- C . The User is assigned in workflow email alert.
- D . The User is the highest role in the role hierarchy
Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field.
Which two options should the administrator recommend to help simplify the process? Choose 2 answers
- A . Add a path for stage to the opportunity record page.
- B . Use a Kanban list view for Opportunity.
- C . Configure an auto launched flow for Opportunity editing.
- D . Create a simplified Opportunity page layout.
The Administrator at Cloud Kicks need to automatically route support cases, regardless of how they are created, to a queue based on case priority.
What tool should the administrator use?
- A . Email-to-Case
- B . Assignment Rules
- C . Auto-Response Rules
- D . Web-to-case
The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key place of data is the total of all sales for the year and the progress to the enterprise sales goal.
What dashboard component will effectively show this number and the proximity to the total goal as a single value?
- A . Table
- B . Stacked Bar
- C . Donut
- D . Gauge
The Client services and customer support teams share the same profile but have different permission sets. The Custom Object Retention related list needs to be restricted to the client services team on the Lightning record page layout.
What should the administrator use to fulfil this request?
- A . Sharing settings
- B . Page Layout Assignment
- C . Component Visibility
- D . Record Type Assignment
Ursa Major Solar wants to know which of its marketing efforts are helping the team win Opportunities.
What should an administrator configure to provide these insights?
- A . Campaign Hierarchy.
- B . Campaign Influence
- C . Map Custom Lead Fields
- D . List Email Activities
The administrator at Northern Trail Outfitters has been using a spreadsheet to track assigned licenses and permission sets.
What feature can be used to track this in Salesforce?
- A . Login History
- B . Lightning Usage App
- C . User Report
- D . Permission Set Groups