Salesforce Salesforce Slack Administrator Practice Exams
Last updated on Apr 07,2025- Exam Code: Salesforce Slack Administrator
- Exam Name: Salesforce Certified Slack Administrator Exam
- Certification Provider: Salesforce
- Latest update: Apr 07,2025
Incident managers at your organization use ServiceNow to prepare, detect, contain, and remediate major incidents.
What is the benefit of integrating Slack with an app like ServiceNow?
- A . Integrating an app allows third parties to access your Slack data and recommend similar apps to you in the future.
- B . Integrating an app gives you a unified view into what’s happening in the app natively, without ever having to leave Slack.
- C . InCe9ratin9 an app means you never have to log in to the app natively.
- D . Integrating an app allows you to bypass security settings since they’re not applicable in Slack.
Your Slack Governance Support model includes a group of people designated as Workspace Admins in order to distribute the workload of answering questions and fulfilling requests across multiple admins.
What is a key benefit of setting up a user group for the Workspace Admins?
- A . Any Enterprise Grid member can @mention the user group from any workspace from within the Enterprise Grid org to send a notification to all of the user group members.
- B . People that the team works with in Slack Connect can be added to the user group In order to work more closely with the Workspace Admins on certain Issues.
- C . Any Slack member by default can add themselves to the Workspace Admin user group to follow along with their activities.
- D . Any ©mention of the Workspace Admin user group will notify all of the group members, allowing any Slack member to send questions to the group.
Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.
She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.
To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.
Which settings and permissions should Kathleen change to reinforce this message?
- A . Change the channel management permission for creating private and public channels to Workspace Admins/Owners only.
- B . Change the setting for join and leave messages, so they do not show in channels when employees come and go.
- C . Change the invitations permission to require Workspace Admins/Owners approval.
- D . Change the channel management permission for managing posting permissions in all channels to Everyone.
It is difficult to locate important information.
In developing a plan to address these concerns, IT leadership asks you to provide metrics that can be tracked over the course of the next year to help measure progress towards increasing transparency.
What type of data would you recommend the team track?
(Select the best answer.)
- A . Number of weekly active members (i.e., active in the last 7 days)
- B . Percentage of messages viewed in public channels vs. in private channels and direct messages (DMs)
- C . Number of multi-workspace channels across the organization
- D . Percentage of message engagement in org-wide announcements channels in the last six months
You re an Org Owner at a financial company and administer 20 workspaces on a Slack Enterprise Grid plan. Your company is concerned about staying in compliance with government-mandated regulatory requirements across all communication tools
What is the first step you should take to ensure that communications remain compliant for your company? (Select the best answer.)
- A . Meet with your compliance and legal teams to set policies for Slack at your company.
- B . Promote a member of your compliance team to Org Owner.
- C . Implement a 24-hour retention policy in Slack to ensure that sensitive communications arc removed within a day.
- D . Implement eDiscovery within Slack to ensure that all communications arc archived.
You’re an Org Primary Owner on your company’s Slack’s Enterprise Grid. You have six workspaces, each representing one line of business. Your company’s Chief information Officer (CIO) is keen on keeping all members of the organization informed about new slack features on an ongoing basis.
How can you ensure all members are receiving ongoing enablement on new Slack features? Select the best answer.)
- A . Leverage an org-wide channel to announce new Slack features on a recurring basis, and bookmark useful links and learning material in channel.
- B . Advise Workspace Admins to direct all members to Slack’s website to review new features.
- C . Pin messages related to new Slack features in a dedicated multi-workspace channel on a recurring basis.
- D . Direct members to a whelp-slack channel to ask questions about new Slack features and receive feedback from your Slack Champions.
You’re an Org Primary Owner on your company’s Slack’s Enterprise Grid. You have six workspaces, each representing one line of business. Your company’s Chief information Officer (CIO) is keen on keeping all members of the organization informed about new slack features on an ongoing basis.
How can you ensure all members are receiving ongoing enablement on new Slack features? Select the best answer.)
- A . Leverage an org-wide channel to announce new Slack features on a recurring basis, and bookmark useful links and learning material in channel.
- B . Advise Workspace Admins to direct all members to Slack’s website to review new features.
- C . Pin messages related to new Slack features in a dedicated multi-workspace channel on a recurring basis.
- D . Direct members to a whelp-slack channel to ask questions about new Slack features and receive feedback from your Slack Champions.
You’re an Org Owner for your company’s Slack Enterprise Grid org. Your team wants to add standardized user attributes to members’ profiles to enrich the data that can be retrieved from your member analytics dashboard. You know this information exists within your Identity Provider (IdP).
What is the best method to enable this process? (Select the best answer.)
- A . Use the Analytics API to sync attributes to your analytics dashboard.
- B . Use the SCIM API to sync attributes to your member profiles.
- C . Use the Custom Profile API to sync attributes to your analytics dashboard.
- D . Create custom profile fields for members to add standard attributes to their profile.
You’re an Org Owner for your organizations Slack Enterprise Grid instance. Your organization has a number of Slack Connect channels used to communicate with your network of vendors. You’re concerned that non-approved vendors will attempt to communicate with members of your organization without the proper vetting by your procurement team.
Which setting should you enable to prevent this from happening? (Select the best answer.)
- A . Set up the custom messaging in Guidelines for using Slack Connect with the policy for communicating with approved vendors only.
- B . Adjust the slack connect for direct messages settings so that only org Admins and Org Owners can send and accept direct messages (DMs) from outside organizations.
- C . Restrict Slack Connect to a specific workspace so that only users who have access to that workspace can also access your Slack Connect channels.
- D . Disable the Use Slack Connect with free teams option so that only paid workspaces can access
your slack Connect channels.
Cristina is evaluating a Slack app’s security and notices that it has the following scopes present: channels: write and chat: write: user.
Based on those scopes, which TWO actions can the app perform in Slack? (Choose two.)
- A . Modify public channels
- B . Upload files
- C . Send messages as a member
- D . Access group direct messages